We want you to feel confident ordering. Here's exactly how refunds and refills work — no loopholes, no small print games.
If your order is not delivered as described, contact us within 30 days of purchase for a full refund.
If any followers or likes drop within 45 days of delivery, we refill them free and automatically. If you notice a drop we haven't caught, email us and we'll top it up.
An incorrect username or link, an account or post that is private or deleted at the time of delivery, changing your username mid-delivery, or ordering the same service for the same account from another provider at the same time (it makes drops impossible to attribute).
Because delivery is a non-tangible, irreversible service, completed orders that arrived as described can't be reversed — that's what the refill guarantee is for instead.
Email support@followers.gg with your order reference and @username. You'll get a first reply within minutes, and a final resolution within 24 hours.